Contact Us

Contact the Store

As a service commitment, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. As part of this policy, our published customer-service schedule is Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Email, Phone, and Address

Consistent with these terms, the support email is Support@hexciop.shop, and the customer-service phone number is (207) 927-8753. Consistent with these terms, written correspondence may be directed to 76 Congress St, Portland, Maine 04101, United States.

Time-Sensitive Requests

Under this standard, order-related messages should include the order number and relevant details for faster review. Consistent with these terms, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Customer Contact Details

Business name: hexclad
Brand/store name: hexclad
Phone: (207) 927-8753
Physical and return address: 76 Congress St, Portland, Maine 04101, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexciop.shop