Privacy Policy

Privacy Overview

Where applicable, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. Where applicable, the policy applies when a person browses the site, places an order, contacts support, or interacts with store advertising.

Your U.S. Privacy Choices

For a straightforward customer experience, personal information is not sold for money; however, CCPA/CPRA and similar state laws may classify certain advertising disclosures as sale, sharing, or targeted advertising. Consistent with these terms, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. In keeping with our published standards, a recognized Global Privacy Control (GPC) preference is honored when applicable, and direct privacy requests may be verified for security.

Information We Collect and Why

Consistent with these terms, information may include identifiers and contact details, purchase records, payment-related data handled by processors, device and browser signals, approximate location, website activity, communications, and inferences. For eligible requests, we use information to operate the store, process payment and delivery, support customers, prevent fraud, maintain security, meet legal obligations, and improve performance.

Cookie and Advertising Technologies

Consistent with these terms, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. For clarity, google and other approved partners may use advertising identifiers for campaign measurement and relevant ads where permitted.

Data Stewardship

For a straightforward customer experience, we keep personal information for periods reasonably connected to fulfillment, support, fraud controls, records, disputes, and legal duties. As a service commitment, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. In keeping with our published standards, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Business Information

Business name: hexclad
Brand/store name: hexclad
Phone: (207) 927-8753
Physical and return address: 76 Congress St, Portland, Maine 04101, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexciop.shop